Dear Ronnie Mervis and the Mervis team, I wanted to express my gratitude and appreciation to Becky Hubbard at the Tysons Corner location. I met Becky back in January with a goal to buy an engagement ring. I've now accomplished getting that ring but it would not have been possible without Becky. She has done something that every customer dreams of: communicate. Her ability to stay in touch with her client and provide useful feedback and a "can-do" attitude is second to none. I do hope that you honor Becky in some way -- she is truly brilliant and flawless. Thank you, XXXX XXXXX
Mervis Proves Supreme Customer Service Is Key
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Nothing makes us happier than having our clients love the service, and products, they receive. Emails like the one below, are definitely our favorite to read! Thank you so much for your loyal business and feedback.