Another Five Star Review for Mervis!

At Mervis, we pride ourselves on our customer service. We want you to be thrilled with your experience, whether or not you purchase from us. Because of this, we adore seeing responses like this from our clients! From: XXXXXXXXXXX Sent: Monday, December 10, 2012 7:40 PM To: Jonathan Mervis Subject: Thank You Thank you for the invite. Looking forward to see my wife's face on Christmas morning. Your vendor's were great and the group I choose was very helpful explaining my options. Then came first class service from your staff. Tina Claery, was called over to take the sale. She helped ring up the sale and then took me to a waiting room while she cleaned and boxed up my purchase. Was not expecting that type of service. Rather than push me along for the next sale she proceeded to take up a conversation and while talking came the big surprise. Mr. Ronnie Mervis, came in and introduced himself and asked how I was being taken care of. I have to say I never made the connection until I drove away. What great service. You assume the value is there but, not to be greeted by the owner; especially with so much going on that night. But, yet he took the time. It just goes to show that Mervis Diamond Importers, is concerned about all its customers; regardless of the size of the sale. This is shown from the top down. XXXXX XXXXXXX